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The 3 New Rules of Event Technology

Posted on 16 Gennaio 201718 Luglio 2017 by Fedra

During the first era of event tech innovation – the late 1990s and early 2000s – the events industry saw massive improvements in specialized, computer-based software for event management/planning and hotel/venue management. During this era, we also saw the first online event software applications for things like event registration/ticketing and event marketing.

So what makes this new era in event technology innovation so different? And why should you care?

Here are 5 critical things you should to keep in mind as you evaluate event tech tools.

Simplicity and easy-of-use

Big benefits – Shorter learning curves; faster adaption of technology by all team members
Potential drawbacks – None, really

Now, event pros simply don’t have time to read manuals and spend hours and hours in training sessions to learn how to use software applications. We are used to the ease and simplicity of smartphone apps. We are accustomed to user interfaces that are intuitive and self-explanatory (thanks to Apple). And we want to put new event technologies into practice immediately so we can start seeing the benefits now.

(Almost) everything is online

Big benefits – Automatic software updates; no software installation or maintenance on your computer/server; automated data backups
Potential drawbacks – Limited or no access to data if you aren’t connected to the Internet

With online software you may not be able to access your data if you aren’t connected to the Internet; however, high-speed access is better and more ubiquitous than ever. And, yes, if your data is in the cloud, there is always the possibility of it being compromised by a hacking attack.

But you have the same risk with your data installed on your Internet-connected computer. So all these things pretty much cancel each other out.

Data and software access across all devices

Big benefits – Anywhere, anytime data access; data portability
Potential drawbacks – Screen size limitations on smartphones; limited functionality for certain applications

10 years ago, smart phones were still glamorized cell phones. 5 years ago, smart phones and tablets gave us cool apps and games plus mostly reliable on-the-go Internet. Today, smart phones and tablets give us anytime access to lots of data wherever we are.

Event software companies are taking two paths when it comes to making their applications and data available on tablets and smartphones:

Native app versions of their software for Apple and Android devices; or
Mobile Web browser versions of their software that you can access through the Web browser on your smartphone/tablet.

And both options are viable because of the advances in mobile Web browsers to load and display data.

What trends are you seeing in event technology and event management software? Provide your feedback in the comments below.

How to prepare for these 4 common speaker hiccups

Posted on 13 Gennaio 201718 Luglio 2017 by Fedra

No matter how ready you think you are, rest assured at your next meeting or conference, there will be a few blips along the way. Here are four common speaker-related challenges that can pop up just when you think it’s smooth sailing—and here’s how to be ready for them:

The presentation pitfall

Yes, sometimes, laptops fail, and it is a heart-stopping moment for all, particularly the A/V guy. Obviously rehearsals help curtail problems, but when speakers are especially high-level, often they can’t spare the time. For those guests, it’s best to have their presentations loaded onto two laptops (at least), cued up and ready to go in the A/V booth so an almost seamless switch can be made should a major issue arise.

The see-you-later speaker

You’ve allotted 45 minutes for the conference’s opening speaker to share her wisdom. Unexpectedly, she wraps her speech up in 20 (including Q & A) and is off to her next command performance. Great for her schedule, but not so great for yours. How to manage a workaround?

To start, expect big names, especially those who are speaking gratis, to be on the brief side. Not ideal, but it does happen more than we’d like to admit, so don’t be taken by surprise.

When building the conference schedule, try putting in a coffee break immediately following the opening speaker so whether they go long or short, it won’t mess up the rest of the day’s schedule. Also let your banquet manager know they may need to be flexible on the break’s start time, should the opening session let out earlier than planned.

The forgetful speaker

It always amusing to see what speakers will forget to bring along for their conference sessions—things like laptops, handouts, their actual presentations (!) and any number of items directly related to why they’ve been invited to speak in the first place.

How to prepare? Start by remaining calm, especially when the speaker is on the verge of a meltdown, and:

Have extra, backup laptops on-site and immediately available, preferably PC and Mac
Make sure you’ve boosted the storage capacity of your Dropbox account so you can quickly deal with large file shares (PowerPoint presentations can be enormous, you know).
Spare thumb drives to swap files when Wi-Fi is dicey
Fast access to a printer for the handouts the assistant forgot to send, FedEx didn’t deliver, or their dog ate. Ideally, a printer in the conference workroom is best, particularly when the hotel’s business center is an eight-ballroom sprint away.

The clumsy keynote

A dollop of marinara sauce or cup of coffee spilled on the speaker’s white shirt moments before taking the stage is the stuff of nightmares – and they happen all the time.

Here are the basics of how to get a stain out, or at least tamp it down ‘til they can get to the dry cleaners:

Blot, don’t scrub – scrubbing damages fabric fibers and drives the stain further in
Put hot water on grease stains – to help dissolve it
Put cold water on a wet stain – or any spot that contains water (like fruit juice)
Lighten up on club soda – no need to hose guests down with club soda – it’s not a miracle cure – water is almost as effective, so no need to break out the Perrier.

Vegetarian and Vegan Catering for Events

Posted on 18 Ottobre 201618 Luglio 2017 by Fedra

In 2010, a report released by the United Nations Environment Programme encouraged a global shift to a more plant-based diet in order to combat the environmental effects of consuming animal products.

Event planners can also do their part by including more vegetarian and vegan options at events. Current menu options, however, usually lack a serious consideration of nutritional content and variety. As a result, event attendees may feel discouraged and don’t always choose the more sustainable vegetarian or vegan option.

Dedicated Vegetarian or Vegan Caterers

So what are some practical suggestions to make vegetarian and vegan food at your event more accommodating? Try simply catering from a local vegetarian or vegan caterer in your city.

If your city has a limited selection of dedicated vegetarian or vegan caterers, consider purchasing from a vegetarian or vegan”-friendly” caterer or restaurant. Many caterers and restaurants now have a selection of vegetarian/vegan options on their menus, oftentimes marked with a “V.” If you are considering making a fully vegan purchase, play it safe and ask for the list of ingredients to ensure that animal products, such as milk powder or egg whites are not hidden in the meal. As a general tip, Thai and Indian cuisines usually have a wide selection of veg dishes but don’t let that prevent you from exploring different cuisines.

Some caterers and restaurants do not have an existing vegan option, but customizing your meal is always an option.

If you are planning to dine out at a restaurant for your event, it is important to look for the vegetarian or vegan options on the menu before deciding to go. To play it safe, you can call in beforehand to confirm that the ingredients used are plant-based. While a greater number of people now understand the term “vegan,” making these assumptions may still be confusing to them. The safest option is to politely use the term “vegan” and explain if the term is not familiar to them.

As we recognize the role of food in sustainability, accommodating veg food is a great leap in the right direction.

Stay food-conscious!

Increase Your Event Through Gamification

Posted on 10 Ottobre 201618 Luglio 2017 by Fedra

Learn to “gamify” your event in a way that will keep attendees engaged and participating.

The basic idea of gamification is to apply “game mechanics and game design techniques in nongame contexts.” If employed effectively, it can increase engagement and encourage active participation.

Oftentimes, meeting attendees go through the motions of attending an event or a conference—they show up at sessions and attend networking events—but how can you ensure those attendees are actually learning, engaging and networking?

One clever approach? Gamify your event.

Gamification can help increase:

attendance at sessions, breakouts and networking events;
networking success;
social interactions and mentions; and
the fun factor!

Now, here are two steps to help you try it at your next event or meeting.

Step 1: Determine the goal of your meeting, and determine how gamification can help you achieve that objective.

Attendance: If increasing attendance is a goal, consider using a check-in game (digital or otherwise) for attendees. Reward the attendee with the most check-ins.

Networking: Want to ramp up your next networking event? Really get people mingling—and gaming—by rewarding the attendee who collects the most business cards or who scans the most nametag QR codes.

Social: Boost engagement, interactions and mentions on social media by tracking attendee participation across specified platforms. Reward attendees for being the most active and socially engaged.

Fun factor: Any method of gamification can make a meeting experience distinctly interesting, engaging and unique. The fun is inherent.

Step 2: At the end of any game, there’s a winner, right? The same goes for the gamification of your event.

The “prize” need not be monetary; it could include status rewards—think VIP access to networking events, dinners or cocktail receptions. Other prizes could be event swag, gift certificates from local businesses and services, and access to or discounts on hotel amenities.

How to work a room

Posted on 7 Ottobre 201618 Luglio 2017 by Fedra

Knowing how to ‘work a room’ is a valuable talent.

Make it your mission to meet as many people as possible. Don’t spend all of your time with only one or two people. Even if you buttonhole CEOs, they probably don’t want to spend the whole evening with you glued to their elbow.

Introduce people to other people: everyone is there to meet people. By introducing people you know to others, you are helping the process and creating goodwill to boot.

Obviously, you are there to sell yourself, but don’t just turn into a speechmaker.

Ask questions to get others talking about themselves. Most everyone likes to talk about themselves. And, you could learn some valuable info that you can use later. For example, if someone mentions that their son is on the football team at school, at another meeting it makes a great opening to ask about how their son’s team is doing.

Reserve two pockets for business cards. One pocket is for your cards. The other pocket is where you put cards you receive from others. This keeps them separate and you don’t hand out someone else’s card inadvertently.

Turn your cell phone off. Interruptions are distracting and make it appear that you value your caller more than the person you are talking with.

The old adage of not discussing politics or religion holds true. With so many divergent opinions out there, you do not want to get embroiled in an argument you cannot win. It is the best way to make a bad impression.

And, lastly, industry receptions may look like a party, feel like a party and sound like a party – but they are not parties. They are social business events. If you drink too much and make a fool of yourself, people will remember that about you for years.