Autore: Fedra

Fedra Meetings & Events
How Destinations Can Improve Fam Trips

How Destinations Can Improve Fam Trips

Fam trips are of educational nature to give planners ideas, inspiration and networking opportunities with local suppliers.

Fam trips, or familiarisation trips, are designed for event planners to get acquainted with a destination. They are often organised by the Convention Bureau, hotel (or hotel chains) and other local suppliers. Organisers invite top decision makers to experience the best of what the destination has to offer.

Fam trips are exciting and fun! Destinations will go the extra mile to give you a lifetime experience. They will show you all the secret gems and be attentive to all your needs. You’ll often stay in luxury hotels or get the suite or best view. Most importantly, everything is organised for you and you just have to be there and can relax. This is one of the job perks.

 

Keep first day “light” for attendees

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On the first day attendees are coming from different destinations, some have short, others long journeys to the airport of origin. Depending on the flight duration they can arrive exhausted. Often fam trip organisers plan a very packed programme on the first day but attendees can be exhausted to fully enjoy it. I recommend keeping the first day light, with a relaxed evening programme so we can have a good night sleep and save the energy for second day. Alternately offer your attendees an extra night the day before.

 

Facilitate attendee networking

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On the first day when everyone arrives, most probably we are strangers to each other. Try to facilitate introductions, make an ice breaker or name badges including name, company and maybe a flag of the country of origin. Usually during the fam trip we find ourselves chatting on the bus, between the venue tours, at the table and introducing ourselves to each other. But would be better if the host plays a bigger role in facilitating networking.

 

Too much food

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We appreciate the fantastic hospitality, but sometimes there is too much food. Starting with breakfast at the hotel, continues with splendid buffet lunches, coffee breaks, desserts, afternoon snacks and three course dinners can be too much. And because we also talk about sustainability, last thing we want is to waste food.

Invest in the invitation

If you want to attract decision makers, you must think creatively to prove it’s worth their time. The invitation is the first impression you give them if you cold call or even inviting an existing client, because they get many invitation so yours must stand out.

 

How is your experience with fam trips? How often do you go and what are the challenges you encounter?

How To Accelerate Sustainability In Events

How To Accelerate Sustainability In Events

Sustainability needs to be embedded into business models: it is a catalyst for innovation and a driver for profit. It is an opportunity for businesses, society and the planet.

With live events increasingly becoming part of many brands content marketing strategies, it makes sense that brand professionals need to be considering the implementation of sustainability into their events.

 

Sustainability & Responsibility

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Too often people think that implementing sustainability into events includes that it is too complicated or too expensive.

People assume the government is taking care of it, event professionals assume the hotel is taking care of it, marketers assume that the event organisers are taking care of it.

As event professionals we have the ability to change behaviour in a multi dynamic way.

We can demand sustainability from our suppliers. If suppliers do not have a sustainable offer then we can encourage them to adopt one. We can change the behaviour of delegates by implementing small changes to the delivery of our events to ensure we leave less of a carbon footprint – changes that actually enhance the attendee experience. We can also educate delegates by explaining why we are making these changes.

By making attendees consciously aware of the changes we make, we are able to improve our own business image, reduce our impact on the environment and change delegate behaviour to reduce their impact on the environment. We are able to support social projects and local businesses.

 

In Conclusion

The world won’t save itself and individual torch bearers can’t do it alone. This is is going to take collaboration between all sectors to create an industry wide shift.

Free vs Paid Events

Free vs Paid Events

Free vs. paid events is an ongoing debate in our industry.

For example, TED and the Web Summit are very expensive events and content is available online for free, often live streamed, both by event organisers and attendees. The audience is still ready to pay the price tag to be there and mingle with other participants.

Free for #eventsprofs

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Events for the event industry are usually free, for example IMEX, IBTM and The Meetings Show. Not only they are free – but they even cover travel expenses and accommodation for qualified planners by offering the Hosted Buyer model.

 

Over the past few years, free events launched in London and are growing in popularity, such as the Event Huddle, Citizen Event, Event Tech Live, Event Tech Talks and others!

What are the business objectives of free events?

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From an association perspective – to offer continual personal development and increase

  • member engagement
  • Sales & Marketing
  • Exposure & PR
  • Educate about product or service
  • Collect data
  • Increase brand awareness
  • Test the product

What are the challenges when organising free events?

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  • Securing sponsors
  • High drop out rats as people don’t associate value to the event
  • Getting qualified leads
  • Difficult to plan for no-shows
  • Getting the right audience
  • Trying to show delegates that the event has value whilst not asking for actual money
  • Security
  • Extra room hire and catering costs
  • Food waste

How to determine event ticket price?

  • Know what the industry average price tag is
  • Base it on audience and location
  • Research
  • Build all facility charges into the ticket cost and calculate all fees billed per ticket sold
  • Consider event duration
  • Local economic conditions may be also factor to determine ticket price

How many price categories are recommended?

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  • One to three categories
  • Don’t overwhelm or confuse attendees with too many categories
  • Not so many as to confuse attendees but enough to allow flexibility of option
  • Freemium model – offering the event for free with some paid for seminars

How can you increase ticket sales?

  • Create FOMO
  • Have event ambassadors
  • Engage in face to face networking
  • Provide quality content and speakers
  • Create discounts
  • Do targeted marketing through segmentation of data

As the industry evolves, this will stay a challenge, but when we better understand our delegates, the industry and its dynamics, maybe we can offer a model that works.